Return & Exchange Policy

  • Returns or exchanges must be requested within 48 hours of purchase or delivery.
  • Items must be returned in their original condition, unused and with all original packaging attached.
  • Approved returns will be issued as store credit only, which can be redeemed at The Reign Charm or Reign Nails.
  • Store credit does not expire and can be used toward any future purchase.

 

The following items are not eligible for returns or exchanges:

  • Personal care items (such as exfoliating gloves/nets, cuticle oils, body scrubs, lotions, etc.) once opened
  • Clearance sale items
  • Gift certificates

We reserve the right to deny returns that do not meet the above conditions.